Can I have more than 1 account?

Can I open a Blossom account with my Company?

Can I open a Blossom account with my Trust?

Can I open an individual account and a Company, or Trust account with Blossom?

How do I switch between my individual and Company, or Trust account?

How long does it take to set up a Company or Trust account with Blossom?

How many accounts can I set up under one profile?

What type of information is required to open a Company or Trust account?

Company and Trust Accounts

Is Blossom Save for me?

Is there a maximum investment amount for Blossom Save?

Is there a minimum investment amount for Blossom Save?

What is Blossom Save?

Blossom Save

How do savings goals work?

What is Blossom’s savings goal feature?

Savings Goals

Do you have Blossom Kids? Can I open an account for my 10-year-old?

How do I save with Blossom?

How does Blossom work?

How is Blossom NZ different to Blossom AU?

How old do I have to be to open a Blossom account?

I can't login to my account; my app isn't working - what do I do?

I want to talk to support via the live chat – I need some help from a human!

Is my privacy protected?

I’ve been charged for a personality test, IQ test, or subscription - is this Blossom?

What details do I need to get started with Blossom?

What is Blossom?

What makes Blossom different?

Which countries does Blossom support?

Who is the responsible entity?

Why do my details need to be verified by Blossom?

Why was my account rejected?

Getting Started

Do I pay fees to use Blossom?

How does Blossom make money?

If Blossom says there are “no account fees,” why does the PDS talk about 1.2% in management costs?

Fees

Can I get a proof of balance statement?

Can I get an account statement?

Can I invest in Blossom Save, Blossom Plus and Blossom Grow?

Can I invest in both Blossom Save and Blossom Plus?

Does Blossom operate under an Australian Financial Services License (AFSL)?

How does Blossom target a fixed p.a. return?

Is Blossom a bank?

Is Blossom regulated by ASIC?

Is investing in fixed income the same as investing in the stock market or ETFs?

Is it a passive investing app?

Is my capital guaranteed?

Is the Blossom Fund audited?

Is there currency risk?

Is there risk involved in my investment?

What currency will I invest in?

What do you mean by savings & earnings?

What does investment grade mean?

What if the Blossom Fund makes less than the targeted returns for Blossom Save, Plus or Grow?

What is a fixed income fund?

What is Blossom’s Threshold Management and Underwriting Agreement?

What is my investment? What do I own?

What is the difference between Blossom Save and Blossom Plus investment strategies?

What is the difference between the Blossom Save, Blossom Plus and Blossom Grow’s features?

What is the key difference in risk between Blossom Save, Blossom Plus and Blossom Grow?

What is the Product Disclosure Statement (PDS)?

What is the relationship between JP Morgan and Blossom?

Who is the Blossom Fund managed by?

Why can’t I invest in fixed income investments myself? Why do I need Blossom?

Why have I not been seeing my earnings grow?

Investing with Blossom

What does ethical investing mean for Blossom?

What is Blossom’s commitment to ESG?

When will Blossom plant a tree?

Plant a Tree

Can either account holders make withdrawal requests?

Can I convert my existing account into a joint account?

Can I have a business or trust account as well as a joint account?

Can we set withdrawal limits on a joint account?

How are joint account withdrawals processed?

How can I update the bank account linked to my Blossom joint account? 

How can my savings partner and I access our joint account?

How do I fund a joint account?

How do I keep track of my saving partner’s transactions and activity on our joint account? 

How do I open a joint account?

How many joint accounts can I open?

I want to close my joint account

What happens if there is a dispute between account holders?

What is a joint account?

Who can open a joint account?

Who suits a joint account?

Joint Accounts

Can I have help preparing my Capital Gains Tax Statement?

Do I pay tax to the Australian Taxation Office or IRD?

How do I apply for a Foreign Tax Credit?

How much Withholding Tax will I have to pay?

How will Withholding Tax be deducted?

What are the tax implications?

What if I have closed my Blossom account but still need access to my statements?

What is a Foreign Tax Credit?

What is Withholding Tax?

What type of information will I get to assist me in completing my tax return?

Taxes

Can I handover the Blossom Kids account to my child when they turn 18? 

Can I have an Individual, Joint or Business account as well as a Kids account?

Can my kid access the Blossom Kids account?

How do I fund my Kids account?

How do I link a bank account to my Kids account? 

How do I open a Kids account?

How many Kids accounts can I open?

What about tax for Blossom Kids? 

What is a Blossom Kids account?

Who can fund a Blossom Kids account?

Who can open a Blossom Kids account? 

Blossom Kids

Can I set up recurring payments?

Can someone else send funds to my Blossom account?

How do I cancel pending direct debits?

How do I fund my Blossom account?

How do I transfer to my Blossom account using Direct Debit?

How long does it take to transfer funds into my Blossom account?

I received a message saying “one of your payments needs verifying” - what does this mean?

I recently changed banks - can I change my funding account?

I'm trying to link my bank account and it says 'cannot validate account holder'. What should I do?

Is there a maximum investment?

Is there a minimum investment?

When will my funds land? Why are my funds not in my account?

Why has my direct debit request failed?

Why haven't I received my referral bonus?

Why were my transfers to Blossom returned?

Funding my Account

Can I cancel a switch request after I’ve made it?

Do I need to withdraw my funds to switch between accounts?

How do I switch between Blossom Plus and Blossom Save?

How do I switch between Blossom Save, Blossom Plus and Blossom Grow?

I have a pending withdrawal – can I still switch?

Is there a fee to switch my funds?

Is there a minimum balance to switch my funds?

What happens to my earnings when I switch?

When will my switch be processed? Is switching instant?

Switching Units

Can I withdraw funds from Blossom Grow when I need them?

Do I receive earnings on the funds I have requested to be withdrawn?

Is Blossom Grow for me?

Is there a maximum investment for Blossom Grow?

Is there a minimum investment for Blossom Grow? 

Is there a minimum monthly top up for Blossom Grow?

What is Blossom Grow?

Blossom Grow

Can I request a partial withdrawal?

Can I withdraw funds from Blossom Plus when I need them?

Can I withdraw funds from Blossom Save when I need them?

How do I cancel pending withdrawals?

How do withdrawals work? When will my withdrawal be processed?

I can't make a withdrawal; my app isn't working - what do I do?

There was an error with my withdrawal. What should I do?

Withdrawals

Is Blossom Plus for me?

Is there a maximum investment for Blossom Plus?

Is there a minimum investment for Blossom Plus?

Is there a minimum monthly top up for Blossom Plus?

What is Blossom Plus?

Blossom Plus

How do I change my address?

How do I change my name?

How do I ensure my Blossom account is protected?

I am not receiving the SMS verification code to login - what do I do?

I have a problem with the app

I received this error 403 message - what does this mean?

I want to close my account

Is my account secure with Blossom?

Where is Blossom App based?

Why does Blossom need my bank account number?

Account security

How does the Blossom referral program work?

Is there a maximum number of people I can refer?

When will I receive my referral bonus?

Why the Garvan institute?

Refer a Friend

Can I claim it more than once?

Can I claim it with a joint, company, trust or SMSF account?

How do I qualify?

I was referred by a friend. Can I get both the referral bonus and the First Funding Reward?

Is there a minimum amount?

What funding methods can I use?

What if I set up more than one account to claim it?

What if my funds take a while to land?

What is the First Funding Reward?

When does the 24-hour countdown start?

When will I get my $10?

Where can I read the full terms?

Which account do I need to fund - Save, Plus or Grow?

$10 First Funding Bonus

Guide

Blossom App

Answers are general in nature only and do not take into account your personal objectives, financial situation or needs. Refer to the [PDSs](https://www.blossomapp.com/documents), [TMDs](https://www.blossomapp.com/documents) and [FAQs](https://www.blossomapp.com/documents) for further information.

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