---
title: "I have a problem with the app"
description: "Sorry you're experiencing this issue! To resolve it quickly:"
canonical_url: "https://help.blossomapp.com/articles/i-have-a-problem-with-the-app-A0qzKrcbfK"
md_url: "https://help.blossomapp.com/articles/i-have-a-problem-with-the-app-A0qzKrcbfK.md"
---
# I have a problem with the app

Sorry you're experiencing this issue! To resolve it quickly: 


1. Check you have downloaded the latest version of the app. 
2. Login to Blossom from a computer via [blossomapp.co.nz](http://blossomapp.co.nz) and try the action again. 
3. If the issue persists, click on ‘Chat with Support’ and provide our team with: 

   
   1. Information about the issue you’re experiencing 
   2. Screenshot of the problem 
   3. Your email address 
   4. Device you’re using – iOS app, Android app or website.

\