---
title: "I have a problem with the app"
description: "Sorry you're experiencing this issue! To resolve it quickly:"
canonical_url: "https://help.blossomapp.com/articles/i-have-a-problem-with-the-app-fCry4b5H3Q"
md_url: "https://help.blossomapp.com/articles/i-have-a-problem-with-the-app-fCry4b5H3Q.md"
---
# I have a problem with the app

Sorry you're experiencing this issue! To resolve it quickly:


1. Check you have downloaded the latest version of the app.
2. Login to Blossom from a computer via blossomapp.com and try the action again. 
3. If the issue persists, click on ‘Chat with Support’ and provide our team with:

   
   1. Information about the issue you’re experiencing
   2. Screenshot of the problem
   3. Your email address
   4. Device you’re using – iOS app, Android app or website.