If you received an Error 403 message, you may have encountered an IP address block while trying to access your Blossom account.

If you received an Error 403 message, you may have encountered an IP address block while trying to access your Blossom account. 

**How to fix it:** 


1. Contact our support team and send us your **public IP address** - you can find it by searching *“What is my IP Address”* on Google. 


2. In the meantime, if you’re on Wi-Fi, try switching to your mobile/cellular data to access your account. 

We’ll work quickly to remove the block so you can log in again without interruption.

 I received this error 403 message - what does it mean? 

How do I change my address?

How do I change my name?

How do I ensure my Blossom account is protected?

I can't add my TFN; my app isn't working - what do I do?

I have a problem with the app

I not receiving the SMS verification code to login - what do I do?

I want to close my account

Is my account secure with Blossom?

Where is Blossom App based?

Why does Blossom need my BSB and Account number?

Account security

Blossom App

Answers are general in nature only and do not take into account your personal objectives, financial situation or needs. Refer to the [PDSs](https://www.blossomapp.com/documents), [TMDs](https://www.blossomapp.com/documents) and [FAQs](https://www.blossomapp.com/documents) for further information.

I received this error 403 message - what does it mean?

Share

Share

I received this error 403 message - what does it mean?

Share

Share