---
title: "Why were my transfers to Blossom returned?"
description: "Your funds may have been returned because the bank account you used to fund your Blossom account didn’t match the name on your Blossom account. This can happen if:"
canonical_url: "https://help.blossomapp.com/articles/why-were-my-transfers-to-blossom-returned-Wd47gnBcfE"
md_url: "https://help.blossomapp.com/articles/why-were-my-transfers-to-blossom-returned-Wd47gnBcfE.md"
---
# Why were my transfers to Blossom returned?

Your funds may have been returned because the bank account you used to fund your Blossom account didn’t match the name on your Blossom account. This can happen if: 

* The bank account is in your maiden name while the Blossom account is in your married name (or vice versa) 


* The funds came from someone else’s bank account 


* The funds came from a business account but your Blossom account is in an individual’s name (or vice versa) 

To meet our compliance requirements, we can only accept transfers from a bank account in the same name as your Blossom account. If the names don’t match, the funds must be returned to the bank account they came from. You would have received an email from us once the refund was processed.