This error usually means the bank account you're trying to link is not in your name. Please try linking either:

This error usually means the bank account you're trying to link is not in your name. Please try linking either:

* A bank account in your name only, or
* A joint bank account where you are one of the account holders.

If you're still having trouble, click ‘Chat with Support’ to get in touch with our team – we’re here to help!

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Answers are general in nature only and do not take into account your personal objectives, financial situation or needs. Refer to the [PDSs](https://www.blossomapp.com/documents), [TMDs](https://www.blossomapp.com/documents) and [FAQs](https://www.blossomapp.com/documents) for further information.

I'm trying to link my bank account and it says 'cannot validate account holder'. What should I do?

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I'm trying to link my bank account and it says 'cannot validate account holder'. What should I do?

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