Sorry you’re experiencing this issue! To resolve it quickly:

Sorry you’re experiencing this issue! To resolve it quickly:


1. Check you have downloaded the latest version of the app.
2. Login to Blossom from a computer via [blossomapp.com](http://blossomapp.com) and try the action again.
3. If the issue persists, click on ‘Chat with Support’ and provide our team with:

   
   1. Information about the issue you’re experiencing
   2. Screenshot of the problem
   3. Your email address
   4. Device you’re using – iOS app, Android app or website.




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Blossom App

Answers are general in nature only and do not take into account your personal objectives, financial situation or needs. Refer to the [PDSs](https://www.blossomapp.com/documents), [TMDs](https://www.blossomapp.com/documents) and [FAQs](https://www.blossomapp.com/documents) for further information.

I can't login to my account; my app isn't working - what do I do?

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I can't login to my account; my app isn't working - what do I do?

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